IDDILIGENCE Factory is a software solution to automate the documentation and information of your clients. processing of this information and turn it into complete and quality records, in an efficient and secure way. Its workflow engine allows to automate the tasks of all actors involved in the process, in accordance with configurable workflows, as well as to detect and manage incidents arising in the process.
IDDILIGENCE Factory enables a digital processes factory to complete automated, efficient and safe operations for:
- Customer Onboarding
- Customer support
- Processing of incidents and claims
- Compliance (PSD2, AML, KYC)
- Data Quality
- HR Records Management
Advantages
FEATURES
- Digital factory for process management and processed files for high production.
- It incorporates production workflow, repository, monitoring and management tool.
- Complete traceability of all operations at the document, operator, file and process level.
Functionality
IDDILIGENCE Factory is a web solution with specific tools for:
- Website document management
- Workflow management
- Storage management
- Security management
- Control panel
- Monitoring and control
- Integration tools
It can be integrated with other solutions of ADDALIA as well as with third part solutions.
HOW WORKS
advantages
Improved control of operations
- In allows to send the documentation from the points of origen. Anticipation.
- It gathers and integrates business information dispersed among different systems.
- It standardizes and automates the process with its workflow system.
- Control of SLAs of each process.
Reduced costs, time and errors
- It simplifies/reduces the required documentation for the product request.
- Its automation reduces the costs and processing errors.
- It allows to convert fixed costs into variable costs for each document or file.
- Decreased process time. Allows almost immediate concessions, depending on the process.
Improves information quality and facilitates compliance
- It creates an electronic record of the operation, with a unique and reusable file.
- It contributes to data standardization (reliable information).
- It allows operators and trusted third parties to complete the validation tasks required for
regulatory compliance.
USE CASES
User Onboarding
Recruitment of products and services
Customer Support
Processing of incidents and claims
Regulatory Compliance (PSD2, SEPLAC, PBC / FT, KYC)
Data quality
HR Records Management
Let's talk
Our experts will be happy to answer your questions and inform you how to validate identities, data and documents, in seconds. Call us on +34 91 033 93 29 or fill out this form and we will contact you.
Addalia provides the only technology for collecting and administrating documents via images for critical business processes. Our software offers secure and efficient automated solutions, it is flexible and modular and can be deployed in a standard or cloud-based form. As an end-to-end application or a solution for integrators, Addalia’s software has infinite possibilities, such as:
STANDARD OR CLOUD-BASED
TOTALLY SECURE
MODULAR AND FLEXIBLE
VERY QUICK 