Virtual Office
Automate the activities of capture and reviewof identities and digital files Request Demo
Automate data, documents and identities and create complete and quality digital files.
Manages in an automated, efficient and safe way, operations of:
- User onboarding
- Contracting of products and services
- Customer Support
- Processing of incidents and claims
- Regulatory compliance (PSD2, SEPBLAC, PBC / FT, KYC)
- Data quality
- HR file management
Features
- Processes and records management digital factory designed for high production.
- It incorporates production workflow, repository, monitoring and management tools.
- Complete traceability of all operations at the document, operator, file and process level. de todas las operaciones a nivel de documento, operador, expediente y proceso.
Functionalities
- Web document management
- Workflow management
- Storage management
- Security management
- Control panel
- Monitoring and control
- Integration tools with IDDILIGENCE Onboarding and third party platforms.
Benefits
Improve control of operations
- It supports the sending of documentation from the points of origin. Anticipation.
- Gather and integrate business information dispersed between different systems.
- Normalize and automate the process with its workflow system.
- Control of SLAs of each process.
Improves the quality of information and facilitates compliance
- Create an electronic record of the operation, with a single and reusable file.
- Contributes to the standardization of data (reliable information).
- It allows operators and trusted third parties to complete the necessary validation tasks for regulatory compliance.
Reduce costs, times and errors
- Simplify / reduce the documentation required for the request of products.
- Its automation reduces processing costs and errors.
- It allows converting fixed costs into variables for each document or file.
- Decrease in process time. It allows practically immediate concessions depending on the process.
Use Cases
Let´s talk
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